STANLEY Security provide a range of lone worker safety solutions for organisations that need to minimise the risks faced by, the many different groups of staff that may have to work alone in a diverse range of environments. Our devices and services provide lone workers and their line managers with practical solutions to assist them for a lone working situation.
Working Alone, and Why is BS8484 relevant?
BS8484 (The British Standard for Lone Worker Device Services) is the benchmark for a credible lone worker solution in the United Kingdom. The standard is important for three key reasons:
- It determines the category of Police response a lone worker receives. A BS8484 approved solution is escalated directly into the relevant control room one level higher than a 999 call. It's a quicker process, and a guaranteed Police response for your workers where appropriate.
- It gives a clear indication about whether or not, the Alarm Receiving Centre (ARC) element of our solution is accredited to BS5979 Cat II
- It indicates that a supplier is on a financial footing to successfully deliver your solution for the duration of a contract.
You can access more information about the standard from the 'BS8484 Group'.
Employers of lone workers need to ensure that their lone worker policy fulfills their duty of care for their remote workers and mobile employees. They need to know that they are providing reasonable and practicable solutions and fundamentally that they are following industry best practice to avoid any challenges under the legislation. Employers need to know their staff have effective lone worker solutions!
Health and safety law applies to risks of violence, just as it does to other work related risks. Staff and managers need to be aware of the following important pieces of relevant legislation:
- Secretary of State Directions
NHS healthcare organisations have responsibilities to manage security, which includes the protection of lone workers in accordance with the Directions to health bodies on measures to deal with violence against NHS staff and Directions to health bodies on security management measures, 2003 and 2004 respectively and as amended 2006.
- Health and Safety at Work Act 1974
NHS healthcare organisations have responsibilities under the Health and Safety at Work Act 1974, particularly in relation to employers ensuring, as far as is reasonably practicable, the health, safety and welfare of employees at work. Employers should have written policies setting out their arrangements for managing health and safety risks. These policies should be publicised and easily accessible to staff. Guidance on this legislation is available from the Health and Safety Executive (HSE) website, www.hse.gov.uk
- The Management of Health and Safety at Work Regulations 1999
These regulations require employers to assess risks to employees and nonemployees and make arrangements for effective planning, organisation, control, monitoring and review of health and safety risks. Where appropriate, employers must assess the risks of violence to employees and, if necessary, put in place control measures to protect them.
- Safety Representatives and Safety Committees Regulations 1977 (a) and The Health and Safety (Consultation with Employees) Regulations 1996 (b)
Employers must inform, and consult with, employees in good time on matters relating to their health and safety. Employee representatives, either appointed by recognised trade unions under (a) or elected under (b) may make representations to their employer on matters affecting the health and safety of those they represent.
- The Corporate Manslaughter and Corporate Homicide Act 2007
This came into force in April 2008. This legislation creates a new offence under which an organisation (rather than any individual) can be prosecuted and face an unlimited fine, particularly if an organisation is in gross breach of health and safety standards and the duty of care owed to the deceased.