Service & Maintenance

We can design and install a range of systems for intrusion detection, fire detection, access control and video surveillance. For complex facilities we provide cutting-edge integrated solutions.

When you partner with us, no transaction is final. We offer a range of preventative, maintenance and service plans to keep your security solutions in the best condition. Plus, our mointoring centre will respond immediately to any security threat you might face.

Did you know that it takes us an average of just 17 minutes to remotely resolve a problem?

Stanley Security is proud to offer proven excellence in Five Customer Touchpoints: Installation, Service, Monitoring, Invoicing and Account Management.

We also offer advanced security services, including:

  • National or Global Account Programs that give enterprise customers with complex and offsite security systems a single point of contact
  • eServices are several web-based tools that allow our clients to manage and access their account information and security systems.

 

Installation and Service
Planning, design and installation.

Installation and Service

Our highly skilled professionals are ready to handle every stage of your security project from planning, design and right through to installation.

We provide a full range of support services throughout the process, including:

  • System design - we have the expertise to offer full design and integration services
  • Software support - we can manage updates, perform inspections as and when required, and troubleshoot issues
  • Preventative maintenance for security systems - we offer a service plan with a level of support at a price that’s right for you
  • Fire monitoring tests and inspections - our professionals can carry out regular checks and repairs
  • Embedded support - we can place a range of specialists onsite temporarily or permanently to support you. 

 

Contact us
Intelligent Maintenance
New for January 2021

Get ready for Intelligent Maintenance

Maintain your security system with complete confidence

Our new 'Intelligent Maintenance' service will provide you with complete confidence that we’re proactively alerting you to any system failures of your equipment, allowing us to action a quicker fix* as part of your maintenance solution.

How does the Intelligent Maintenance service work ?

Intelligent maintenance is an innovative new cloud-based product which will enhance the level of service and maintenance of your CCTV and Intruder systems.

Our system forms a direct connection with your CCTV or Intruder system to actively monitor its health status providing us notifications of any faults in your equipment.

Our new service launches on Monday 11th January 2021, so you won’t have to wait much longer!

*please check your service level contract or discuss this with your account manager

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Switch to Stanley Security
Keep your current system or upgrade

Switch to Stanley Security

It’s easy to make the switch, even if you’re with another company. You can even keep your current system or upgrade.

Let us  help you eliminate unbudgeted service expenses by selecting a service plan that is right for you. Our comprehensive service plans offer you the peace of mind that your system will be serviced promptly to minimise downtime and repair cost.

Plans can be customised to offer the ideal coverage for equipment costs, labor costs and service response times for all types of protection systems including intrusion alarms, fire alarms, video systems and access control systems. 

Our annual service package includes:

  • Two maintenance visits per year
  • 24/7 national call centre
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Blog

  • 26 January 2021

    Commercial Security Best Practices for Convenience Store Owners

    How can convenience store owners best protect their businesses and themselves? With modern smart commercial security solutions, feeling safer running your business may be easier to manage and more cost-effective than you think....
  • 19 January 2021

    Small Business Security Systems – 4 Things You Need to Know in 2021

    Considering business security systems to protect your small business? Securing your small business is essential and comes with many responsibilities – like providing a safe and secure environment in which to conduct business.
  • 07 December 2020

    New Managing Director Announcement for STANLEY Security

      STANLEY Security, one of the UK’s leading security providers, is pleased to announce the appointment of Gboyega Obafemi, known as Femi, as Managing Director for Great Britain.  Femi will be responsible for accelerating growth in Great Bri...

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Service: 0845 301 6192
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